The Excel Center – Success Stories

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Scott: What are some success stories that you’ve witnessed so far? Joe: I would say one of the biggest things or movements you might say that we have seen here is students who may have a spouse or partner at home; someone they rely on that have allowed them to actually stop working and make school a priority. I can’t …

An Interview with Laurie Soulsby – What is the Cox Health Foundation?

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Scott: Good morning Laurie, what is the Cox Health Foundation? Laurie: The Cox Health foundation is a not for profit philanthropic department of our already not for profit system. What we do is provide assistance to patients so when someone comes to Cox for care and they need assistance with medication, equipment, or specialized testing, we the foundation, have gone …

Dollars to Donuts – Company Culture

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Scott: What is your philosophy regarding company culture? Tim: Our Culture we try to do a lot of things that are becoming more common within companies. We’ve structured our mission statement, vision statement, along a lot of companies that are extremely successful such as the Starbucks model. We use aspects of servant leadership, comparable to the Chick-fil-A model. Our company …

Dollars to Donuts – The Importance of Social Media

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Scott: How important is social media in your marketing and customer retention efforts? Tim: It’s incredibly important; I think that marketing in the 21st century is completely different than any other time we’ve seen. You’re able to reach a customer base utilizing social media; we’re tethered to our phones at all times, we carry a computer in our pocket so …

Dollars to Donuts – Growth

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Scott: Did the business grow faster than expected? Tim: Exponentially. We had a 5-year plan. WE thought well, we will operate this for a good five years, see how it goes, and then we’ll grow into our next phase, which would be a second location. If that location started to do well then we would consider the consumer response to …