{"id":14620,"date":"2021-09-22T17:08:12","date_gmt":"2021-09-22T17:08:12","guid":{"rendered":"https:\/\/bryanu.edu\/?p=14620"},"modified":"2021-09-07T17:18:34","modified_gmt":"2021-09-07T17:18:34","slug":"medical-office-assistant-certification-faqs","status":"publish","type":"post","link":"https:\/\/bryanu.edu\/blog\/medical-office-assistant-certification-faqs\/","title":{"rendered":"Medical Office Assistant Certification FAQs"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Medical office assistants perform vital functions in allied health. At Bryan University, we offer a <\/span><a href=\"https:\/\/bryanu.edu\/programs\/allied-health-2\/medical-office-assistant-2\/\"><span style=\"font-weight: 400;\">medical office assistant diploma<\/span><\/a><span style=\"font-weight: 400;\"> you can earn in 40 weeks over four quarters, preparing you for certification through American Medical Technologists.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, we answer several FAQs regarding medical office assistant certification and what you can do to accomplish that.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A medical office assistant provides support services to medical professionals in a doctor\u2019s office or clinic by performing day-to-day administrative tasks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your overall duties ensure every day runs smoothly at a medical office.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What tasks and duties do medical office assistants perform?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your daily tasks and duties include, but are not limited to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Checking patients in at the front desk as they arrive<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Answering phones<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scheduling appointments for patients<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Responding to emails<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Interviewing patients to obtain case histories and key information ahead of their appointments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operating computer equipment and software<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transcribing patient records and letters<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processing insurance payments properly for medical billing and coding processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Making sure labs receive the right samples and clinicians receive the proper results<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maintaining office supplies and equipment<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"size-full wp-image-7603 aligncenter\" src=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2017\/07\/doctors-office.jpg\" alt=\"doctors office\" width=\"670\" height=\"380\" srcset=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2017\/07\/doctors-office.jpg 670w, https:\/\/bryanu.edu\/wp-content\/uploads\/2017\/07\/doctors-office-300x170.jpg 300w, https:\/\/bryanu.edu\/wp-content\/uploads\/2017\/07\/doctors-office-100x57.jpg 100w\" sizes=\"(max-width: 670px) 100vw, 670px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">What is the difference between a medical office assistant and a medical assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The main difference between a medical office assistant and medical assistant is that a medical assistant may assist a doctor with various clinical procedures like examinations, injections, EKGs, and medical tests as note-takers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Medical office assistants don\u2019t take part in these medical procedures. But they would make sure the notes are accurate with regards to medical records and patient history.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How long does it take to become a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">After receiving your GED or high school diploma, your post-secondary medical office assistant training may vary from nine months to two years, depending on your chosen training program.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Bryan University, a <\/span><a href=\"https:\/\/bryanu.edu\/programs\/allied-health-2\/medical-assistant-diploma-2\/\"><span style=\"font-weight: 400;\">medical office assistant diploma<\/span><\/a><span style=\"font-weight: 400;\"> takes 40 weeks (nine months), and a <\/span><a href=\"https:\/\/bryanu.edu\/programs\/allied-health-2\/medical-administrative-specialist-2-2\/\"><span style=\"font-weight: 400;\">medical administrative specialist associate degree<\/span><\/a><span style=\"font-weight: 400;\"> takes 70 weeks (one year, four months).\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What soft skills do I need as a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You will need several skills to work as a medical office assistant competently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They include but are not limited to:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Computer technology and software used daily.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective communication with staff members and patients.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Organization to handle multiple tasks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time management throughout the day.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compassion for patients.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confidentiality to comply with privacy laws.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attention to detail as you talk to patients.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Teamwork in a busy medical office environment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problem-solving complex situations with a varied skill set.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accountability for getting daily tasks done on time while maintaining standards of behavior.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Positive attitude towards everyone, especially patients who may be nervous.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always be willing to go the extra mile for patients in the office with fantastic customer service.<\/span><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400;\">What hard skills do I need to know as a medical office assistant?<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical terminology<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical office communications<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Anatomy and physiology<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical law and ethics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Basic insurance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical coding and billing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electronic medical records management<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">You\u2019ll learn these hard skills and more with a diploma or associate in applied science degree at Bryan University.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-14624 aligncenter\" src=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule.jpg\" alt=\"Medical Office Assistant Checking a Schedule\" width=\"862\" height=\"575\" srcset=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule.jpg 862w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule-300x200.jpg 300w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule-768x512.jpg 768w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule-800x534.jpg 800w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Medical-Office-Assistant-Checking-a-Schedule-100x67.jpg 100w\" sizes=\"(max-width: 862px) 100vw, 862px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Why should I earn a certification for becoming a medical office assistant or medical administrative specialist?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Earning a certification to become a medical office assistant demonstrates your familiarity with several aspects of the medical field, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical office administration and procedures for maximum effectiveness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Financial aspects of health care, including billing, insurance, and accounting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical terminology related to the human body, anatomy, and physiology<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Risk management and audits for billing and insurance purposes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical law and ethics with regards to patient privacy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pharmaceutical principles for the prescribing and administration of drugs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical software and computer applications<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As you apply for jobs, you may find that a fundamental job requirement is to earn certification to become a medical office assistant. At Bryan University, our courses in the <\/span><a href=\"https:\/\/bryanu.edu\/blog\/courses-school-of-allied-health\/\"><span style=\"font-weight: 400;\">School of Allied Health<\/span><\/a><span style=\"font-weight: 400;\"> prepare you to take the <\/span><a href=\"https:\/\/www.americanmedtech.org\/Medical-Administrative-Specialist\"><span style=\"font-weight: 400;\">American Medical Technologists\u2019 Certified Medical Administrative Specialist (CMAS)<\/span><\/a><span style=\"font-weight: 400;\"> exam after you graduate.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How do I earn a certification for becoming a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">American Medical Technologists outlines you must be a recent graduate or scheduled to graduate from an accredited medical administrative specialist program, which includes 720 hours of didactic instruction with at least 160 hours of that as an externship.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The program must include course content areas from:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Coding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Health care insurance processing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information processing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical records management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office financial responsibilities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Bryan University\u2019s program partners with AMT to make sure we maintain the organization\u2019s standards.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What certifications are available for medical office assistants?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Several nationwide organizations offer certifications for healthcare careers. We use <\/span><a href=\"https:\/\/www.americanmedtech.org\/About\"><span style=\"font-weight: 400;\">American Medical Technologists<\/span><\/a><span style=\"font-weight: 400;\"> because the group focuses on rigorous standards, long-standing respect in the medical community, and offers 11 certifications recognized by the National Commission for Certifying Agencies (NCCA).<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-14622 aligncenter\" src=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate.jpg\" alt=\"Person Signing Certificate\" width=\"1000\" height=\"667\" srcset=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate.jpg 1000w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate-300x200.jpg 300w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate-768x512.jpg 768w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate-800x534.jpg 800w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate-100x67.jpg 100w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Person-Signing-Certificate-862x575.jpg 862w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">How much does certification cost for a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As of 2021, certification costs $120 through AMT.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How can I prepare to take a certification exam for a medical office assistant?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">First, make sure to study and ace your classes through your medical office assistant diploma or medical administrative specialist associate in applied science degree. These classes are specifically designed to prepare you for certification.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, consider purchasing a practice exam or review course through AMT as a refresher for the skills and concepts you need to pass the test. Utilizing study resources provided by the testing agency helps you prepare for their specific exam.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Third, schedule the exam online by giving the testing agency your relevant information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fourth, make sure to arrive, take, and pass the exam. Get there 30 minutes early with your required testing items.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How can I see results from my medical office assistant certification exam?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Results from AMT are posted within 48 hours after you take the exam. You\u2019ll receive your official certificate in the mail, while you can download your member card online.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What happens if I fail my medical office assistant certification exam?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you receive a failing score, you need to retake the exam no sooner than 45 days from the previous attempt. You are limited to four exam attempts for any one certification through AMT. The retesting fee is $90.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-14621 aligncenter\" src=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree.jpg\" alt=\"Young Woman Studying for a Medical Assistant Degree\" width=\"1000\" height=\"668\" srcset=\"https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree.jpg 1000w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree-300x200.jpg 300w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree-768x513.jpg 768w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree-800x534.jpg 800w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree-100x67.jpg 100w, https:\/\/bryanu.edu\/wp-content\/uploads\/2021\/09\/Young-Woman-Studying-for-a-Medical-Assistant-Degree-862x576.jpg 862w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">What professional organizations do medical office assistants belong to?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Medical office assistants and office administrative specialists can belong to professional organizations to further their skills, field, and community. These organizations help with advocacy, professional development, and continuing education.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are the two primary organizations for medical office assistants.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">American Association of Healthcare Administrative Management (AAHAM)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Association for Healthcare Administrative Professionals (AHCAP)<\/span><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400;\">Medical Office Assistant &amp; Medical Administrative Specialist Education at Bryan University<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Are you interested in starting a vibrant career as a medical office assistant or medical administrative specialist education? Bryan University offers two educational tracks for a diploma or an associate in applied science degree. One takes 40 weeks, while the other takes 70 weeks. <\/span><a href=\"https:\/\/bryanu.edu\/enroll-now\/\"><span style=\"font-weight: 400;\">Contact us<\/span><\/a><span style=\"font-weight: 400;\"> or call <a href=\"tel:1-855-862-9755\">1-855-862-9755<\/a> for more information.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medical office assistants perform vital functions in allied health. At Bryan University, we offer a medical office assistant diploma you can earn in 40 weeks over four quarters, preparing you for certification through American Medical Technologists. Today, we answer several &#8230; <\/p>\n<div><a href=\"https:\/\/bryanu.edu\/blog\/medical-office-assistant-certification-faqs\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":7,"featured_media":7568,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[67,56],"tags":[103,166,120],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Medical Office Assistant Certification FAQs by Bryan University<\/title>\n<meta name=\"description\" content=\"Read our blog entitled Medical Office Assistant Certification FAQs by Bryan University, offering online college and classes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bryanu.edu\/blog\/medical-office-assistant-certification-faqs\/\" \/>\n<meta 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